- User Guide
- Order and Quotation History
You can view it from your My Page > Order details
You can download an invoice from your order history detail page.
Click the “Reorder” button on the order history details page to add it to your shopping cart. However, there may be a difference in unit price, delivery date, and quantity. Please confirm these before placing order.
You can download order detail information as a CSV file from “Download order content”
Generally, contents of orders cannot be changed once an order has been completed, but you can make changes to an order from your order history under the following conditions.
If you selected TT in advance as the payment method for your order, you can download the invoice from the order completed page or your order history detail page. Please transfer payment to the account indicated on the invoice. The product will be shipped once payment is confirmed. Customers will be charged a 25USD or 3,000 JPY bank transfer fee on the invoice.
If you selected a different payment method, you cannot make changed through the Chip One Stop website. In case of emergency, please contact Chip One Stop customer support (+81-45-470-8771) (Operating hours: From 9:00 a.m. to 5:30 p.m. Japan time on Chip One Stop business days).
You can view it from your My Page > RFQ details.
This means your quotation request has been accepted.
Quotation provided – Available for order
This means a quotation has been provided and the product is available for order.
Quotation provided – Ordered
This means a quotation had been provided and available for order and the product has been ordered.
Quotation provided – Not quotable
This means a product that meets your desired conditions was not found.
This means no reply was received after a quotation was provided and the quotation has since expired.
This means the quotation has expired.
This means that the request for a quotation was cancelled by the customer.
If the status for the quotation is “Available for Order”, customers can purchase the product under the conditions set for the quote. Please select the checkbox and click the “Add to Cart” button.
If you wish to request a quotation again under the same conditions, customers can use their quotation history. Please go to the applicable quote history details page and click the “Requote” button.
You can cancel an RFQ with a “Requested” status. Please go the quotation history details page and click the “Cancel” button. Once you come to the confirm cancelation page, click “Cancel” again. The canceled RFQ will remain in your quotation history. (Status will be changed to “Quotation canceled”.)